• All Your Product Queries, Answered

    • Why Choose iThrive Essentials?

      Because we are the best in India when it comes to quality and efficacy in dietary supplements. We use little to no additives, fillers & preservatives in our products to ensure purity, incorporate highly bioavailable forms of nutrients in easily absorbable methods for the highest potency, and are testified to be highly effective by users in the thousands!

    • How do I take iThrive Essentials Supplements?

      Our supplements can be taken with or without food, depending on what supplement you are consuming. Recommendations on when to consume a supplement have been mentioned in the product description of each supplement. If you still have doubts, consulting a health practitioner or Functional Nutritionist is never a bad idea!

    • What is the recommended dosage of each product?

      The recommended dose differs from supplement to supplement and on your existing nutrient levels. All of the recommended servings are listed on each product and also in the product description on our website. The dosages may vary according to the recommendation of your healthcare practitioner.

    • Will I experience side effects?

      As these are food-based nutraceutical health supplements, the chances of experiencing side effects are very rare unless there is a blatant misuse of the supplement. Those with complex health conditions may feel some effects from supplementation, but this is a rare case. Side effects range from temporary breakouts of acne on the skin to fatigue and temporary digestive upsets. It is best to consult your healthcare practitioner and follow the recommended protocol to minimize turbulence. Drinking adequate water is also very important. If you feel that you are experiencing unwanted symptoms exclusively from the consumption of your supplements, do report this to us through the ‘Contact Us’ section on our website.

    • Are your products safe for pregnancy?

      In case of pregnancy, we recommend consulting with your doctor or integrative healthcare professional before taking any products.

  • Order Related

    • How long will it take for the supplements to be delivered?

      In general, deliveries to metropolitan cities take a maximum of 2-3 days once ordered. For other locations, it may take up to 5 days. We do our best to dispatch all orders as soon as they are placed, but if you are experiencing heavy delays, please reach out to us through the ‘Contact Us’ section on our website.

    • I paid for my product but still haven't received it.

      If you have paid for your order and haven’t received it after a maximum of 7 days, there may be a technical error. If this has happened to you, do reach out to us through the ‘Contact Us’ section on our website or by clicking the ‘Chat with Us’ button located in the bottom right corner of our website. Also, in the case of pre-orders, the product will be dispatched as per the expected shipping date, regardless of when you place the order. We request you to not panic in these situations, your payment is safe and our team will provide any assistance that can help progress your case.

    • I am unable to apply a discount coupon on a specific order.

      Discount coupons are not applicable on items listed under ‘combos’ and any item already undergoing a special offer. Further, if your cart contains both regular items as well as combo items, the discount coupon will still not be applicable.

    • The payment was deducted from my bank account but the order was not successful.

      If you are experiencing this rare occurrence, we encourage you to wait for a maximum of 7 working days for a refund from the payment gateway. If you still haven’t received a refund at the end of this period, do contact us and our team will do its best to help you.

  • Returns & Refund

  • Commercial Enquiries

    Queries about partnerships, bulk orders, and business collaborations. Your success is our priority!

    Contact Us
    • Do you offer wholesale?

      No, and we don't plan to do so for the foreseeable future. We may consider the option in rare, special circumstances. iThrive Essentials is an online-only, direct-to-consumer brand. If you are a reputed distributor with a genuine interest in our products, contact us at care@ithrive.shop.

    • Do you offer B2B/Corporate Packages?

      Yes, we do have bulk corporate packages for purposes like employee gifting, employee wellness, and so on. If you have a requirement or query related to bulk orders and corporate packages, kindly mail us at care@ithrive.shop